Freshly is a US-based food delivery service that delivers fresh meals prepared by professional chefs and nutritionists team. This service is available in more than 27 states around the US. You can easily sign up for Freshly using your email ID and Zip code. It is a weekly subscription service that offers its service at an affordable price. If you no longer use Freshly or if you have switched to a new location where Freshly is not available, you might need to cancel the Freshly subscription to avoid getting charged in the future. There are different ways to cancel a Freshly subscription.
How to Cancel Freshly Subscription in the Freshly App
[1] Open the Freshly app on your smartphone.
[2] Click the Profile icon in the upper-right corner.
[3] Navigate to the Settings option and click Manage Subscriptions.
[4] Tap the option Cancel Subscription.
[5] Type the reason for canceling your Freshly subscription.
[6] Hit the option OK. Freshly will send you an email within 48 hours confirming your cancellation.
How to Cancel Freshly Subscription on the Freshly Website
[1] Open a web browser on your PC or smartphone.
[2] Visit the Freshly login page (www.freshly.com/login) and enter your account credentials to sign in.
[3] Navigate to the Settings section.
[4] Click on the option Cancel Subscription.
[5] Answer a few questions and reason for canceling Freshly. Then, click OK.
[6] Finally, tap Cancel my account to cancel your Freshly subscription.
How to Cancel Freshly Subscription on Smartphone [Android and iOS]
If you have bought the Freshly subscription via the Play Store or App Store, you need to cancel the subscription from the respective app stores.
On iPhone/iPad
[1] Open the Settings app on your iPhone or iPad.
[2] Click your Apple ID and select iTunes and App Store.
[3] Tap on your Apple ID again and click the option View Apple ID.
[4] Scroll down and select the option Subscriptions.
[5] Enter your Apple ID password to proceed further.
[6] Select Freshly from the list of subscribed apps.
[7] Click Cancel Subscription and tap the option Confirm to cancel the Freshly subscription.
On Android Smartphone
[1] Open the Google Play Store on your Android device.
[2] Click the Profile icon in the top right corner.
[3] Select Payment and Subscriptions from the menu.
[4] Tap the Freshly app and select the option Cancel Subscription.
[5] Choose a reason for canceling your subscription.
[6] Finally, tap OK to cancel the subscription.
How to Cancel Freshly Subscription using PayPal
[1] Open the PayPal application on your mobile and login into it.
[2] Click on Settings and select the Payment option.
[3] Select the option Manage Automatic Payments.
[4] Select the Freshly app from the list of apps displayed.
[5] Click the Cancel button to cancel your Freshly subscription.
How to Cancel Freshly Subscription via Phone Call
[1] Open the Phone or Call app on your smartphone.
[2] Tap on the Keypad and dial the number 1-844-373-7459.
[3] The customer service executive will pick up the call.
[4] Ask the executive to Cancel your Subscription.
[5] Answer the questions asked by the executive to cancel the subscription and request a confirmation message.
[7] That’s it. Your Freshly premium will be canceled. Make sure to save the confirmation message.
How to Cancel Freshly Subscription via Email
[1] Launch a browser on your device.
[2] Tap on the search bar and visit the website (www.freshly.com/contact).
[3] On the Contact Us page, click the Send An Email button.
[4] Type your email ID, subject, and request for cancellation on the respective box.
[5] After filling in the details, select the button Submit.
[6] You will receive a confirmation mail from the support team within 30 minutes.
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Frequently Asked Questions
Yes. There are different ways to cancel the Freshly premium. To know more about the steps, refer to the blog.
No. You can’t pause your Freshly subscription. But, you can skip the deliveries on Freshly.
Yes. On the Freshly app, go to the Upcoming Deliveries section >> Navigate to the Delivery you want to skip >> Tap Skip Week >> Click Confirm.