Roku is one of the popular streaming devices among cord-cutters. The device supports a lot of streaming apps, and you can install them from its store, Roku Channel Store. Using the apps available on the store, you can watch movies, TV shows, documentaries, music, originals, and more on the device. The primary need of the device to stream media content from the device is a network connection. Roku needs a strong internet connection to stream the videos. If there are any issues with the internet connection, Roku will give you an error message like Error Code 009. Even a minor issue can be the reason, like a network connected without internet, entering an incorrect password, and more problems with your network. If you are facing the same problem, do check this article to find the best fixes to use when you get Roku error code 009.
How to Fix Roku Error Code 009
The below section covers the best solutions to solve the error code 009 problem on your Roku device.
1. Check your Internet Connection
The first thing you have to do when you receive an error message you should check your internet connection. Also, check whether your Roku device is connected to your home network correctly. Further, you can also check the internet connection on other devices. This will help you find out the problem on your network or with your Roku device.
2. Check the Power and Internet Cables
If any cable is not connected properly or damaged, you won’t have a proper internet connection. So, check the cables are connected properly. In case of any damage, you have to replace the cable.
3. Restart your Modem
When the streaming stops suddenly, that may be because of the disconnection. So, restart your modem to start a new connection. This will help you to rectify your problem.
4. Restart or Reboot your Roku
Restarting your Roku device will solve your internet problem. You can restart the Roku by accessing the Restart option in the System Restart. If even that doesn’t work, you can reboot your Roku device.
5. Get a Clarification with your Internet Service Provider
Sometimes, your network may have limitations on accessing services and devices. If you ask your internet service provider, they will give you clarification about that. So, based on that, you can change your network.
6. Clear Roku Cache
When you clear your device’s cache, overall, it will improve the device’s performance. To clear Roku cache, press Home (5 times) + Up (once) + Rewind (twice) + Fast Forward (twice). It will take up to 30 minutes to clear the cache on your Roku device.
7. Reset Network Connection
If you reset the network connection on Roku, it will remove all the network connection data. You can connect to a new connection to have smooth streaming. To reset network connection, go to Settings >> System >> Advanced System >> Settings >> Network Connection Reset >> Reset Connection.
8. Try a Different Network
Connect your Roku to a different network connection and check whether the device is working. If so, you can change your network service provider. Otherwise, the problem is with the Roku device.
9. Factory Reset Roku
The final solution can be factory resetting. When you reset your Roku, all the apps and data you have stored will be deleted permanently. It is just a new device once you reset it.
10. Contact the Support Team
If you still find the problem exists, you can contact the Roku support team and ask for a solution.
These are the best 10 fixes to use when Roku shows error code 009. If you have a problem with the Wi-Fi network, you can try another Wi-Fi connection. Make sure that there is no issue between your Roku device and the router. Because sometimes, it will block the signal to your device.
Frequently Asked Questions
Error code 005 is a network connectivity error code regarding the system updates.
If you couldn’t connect Roku to your internet, restart your router or modem, and check if other devices at home are connecting to the internet.