Summary
- Soft Reset: Click Settings → Storage & Reset → Factory data reset → Select Full Reset.
- You can also hard reset the device by selecting the option Wipe data/factory reset in the recovery menu.
MXQ Pro is an Android-based streaming device like Amazon Firestick. Like other streaming devices, you need to connect the box to the HDMI port of your TV. This device can convert any kind of monitor or TV to Android TV. Sometimes this device freezes or displays a black screen. If you are facing these types of issues in the MXQ Pro Android TV box, one of the first things to do is to update the device. Try updating the MXQ Pro firmware to resolve issues. After updating, if the issue persists, you need to reset the device to factory settings. By resetting, all the data on your device will be removed, and your device will look good as new. There are two different ways to reset the MXQ Pro 4K Android TV Box.
Methods to Reset MXQ Pro
There are two methods to reset your MXQ pro device. They are listed below.
- Factory Reset via in-built Settings
- Hard Reset using the Reset button
Warning: Both the reset methods wipe out all the data and cannot be restored. So make sure to take a backup before resetting your MXQ pro.
How to Factory Reset MXQ Pro 4K in Settings [Soft Reset]
[1] Connect the MXQ Pro Android TV box to your TV and turn it ON.
[2] Click the Settings option from the home screen.
[3] Select Storage & Reset under the device column.
[4] In Storage or Reset menu, select Factory data reset.
[5] Now select Full Reset/Erase everything to reset your MXQ Pro 4K.
(or)
[3] On the Settings screen, select the option More setting.
[4] Select Backup & Reset settings and choose Factory Data Reset.
[5] Now click on the Reset MBX button and tap Erase Everything.
[6] Now, the reset process will start. Usually, it will take more than a minute to complete the reset.
How to Reset MXQ Pro 4K using the Reset button [Hard Reset]
Factory reset will most probably solve all the problem that resides on your MXQ device. A hard reset should be done only when your screen freezes and does not respond to any of your commands.
[1] Unplug the MXQ pro device from the power source.
[2] Now using a blunt pin/Toothpick, press into the AV hole until you hear a click sound.
[3] While holding the toothpick in the AV port, plug the device back into the power source.
[4] Wait until the MXQ Pro logo appears on the screen and release the pin from the AV hole.
[5] You will see a recovery menu on the screen.
[6] Choose Wipe data/factory reset in the menu.
[7] Select Yes to delete all the data on MXQ pro.
[8] Wait until your device gets reset.
[9] After resetting, select Reboot System Now.
Related Articles:
Check our reset guide for different streaming devices.
Frequently Asked Questions
There are two ways to reset the MXQ Pro box. You can reset the device in Settings or use the reset button in the box to reset the device.
Yes. You can update the MXQ box to the latest version.
To reset the MXQ Pro android box, follow the steps below.
Go to Settings >> More setting >> Backup & Reset >> Factory Data Reset >> Reset MBX >> Click Erase Everything to reset the device.